Everything you need to know about how your personal data is collected, used, and protected — all explained clearly and transparently.
The steps we take to protect your privacy at 18aa com.
Every transaction and piece of data you share on 18aa com is protected by 256-bit SSL encryption — completely unreadable to any third party.
We never sell your personal data to third parties. Your name, phone number, and email will never be shared with any advertiser.
All personal data is stored on encrypted servers. Passwords are hashed — even our staff cannot view them.
Only authorized personnel can access your data for specific purposes. Every access is logged and audited.
You may request deletion of your account and personal data at any time. We do not retain any information beyond what is legally required.
18aa com conducts regular security audits through third-party cybersecurity specialists. Any vulnerabilities identified are addressed promptly.
18aa com takes user privacy seriously. This Privacy Policy explains what information is collected when you create an account or use the platform, how it is used, and what your rights are.
This policy has been developed in accordance with applicable data protection regulations in Bangladesh and international best practices. By registering on 18aa com, you are deemed to have consented to this Privacy Policy.
This Privacy Policy is part of 18aa com's Terms and Conditions. We recommend reading both documents together.
18aa com only collects information necessary to operate the platform. Requesting unnecessary data goes against our policy.
Information Collected at Registration:
Information collected during KYC verification:
Information collected automatically while using the platform:
We do not collect sensitive personal information (such as religious beliefs or political views) without your consent.
Collected data is used only for its stated purpose. 18aa com never uses your information beyond what it was collected for.
You can unsubscribe from promotional emails or SMS at any time. This will not affect your account or any of our services.
18aa com never sells your data. However, information may be shared in certain circumstances:
Contracts with all third-party partners include provisions to ensure the protection of your data. They may not use your information beyond our stated guidelines.
18aa com uses cookies on its website and app. Cookies are small text files stored on your device that help improve the platform's functionality.
| Cookie Type | Purpose | Essential |
|---|---|---|
| Session Cookies | Keeping you logged in | Yes |
| Security Cookies | CSRF & Fraud Prevention | Yes |
| Preference Cookies | Remembering language and theme settings | Optional |
| Analytics Cookies | Analyzing usage patterns | Optional |
You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.
18aa com does not retain data longer than necessary. Retention periods are determined based on the type of information:
Data is securely deleted once its retention period expires. Upon an account deletion request, all data beyond legal requirements is removed within 30 days.
As a member of 18aa com, you have several rights regarding your personal data:
You can request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of any data held beyond legal obligations.
You can request that we limit the processing of your data in certain circumstances.
You may request a copy of your data to be downloaded.
You can opt out of marketing communications at any time.
To exercise any of the rights listed above, email us at support@18aacom.bet or reach out via live chat. We aim to respond within 30 days.
18aa com strictly prohibits use of the platform by anyone under 18. We do not collect information from or provide services to minors.
If a user is suspected to be under 18, account verification is initiated immediately. If age cannot be confirmed, the account is closed and all associated data is deleted.
Parents and guardians are urged — if you discover that your child is using 18aa com or any other betting platform, please contact our support team immediately.
18aa com uses industry-standard security measures to keep your data safe:
That said, no system on the internet is completely secure. In the event of a security breach, 18aa com will promptly notify affected members and take the necessary steps.
18aa com may update this Privacy Policy at any time. Members will be notified of any significant changes in advance via email or platform notification.
Continued use of the platform after any changes takes effect constitutes acceptance of the updated Privacy Policy. The "Last Updated" date at the top of the page always reflects the latest version.
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:
We typically respond to privacy-related requests within 7 business days. Complex requests may take up to 30 days.
When submitting a privacy request, use your registered email or mobile number to verify your identity.
Enjoy Bangladesh's finest Sports Betting experience, backed by world-class security.
* By registering, you agree to our Privacy Policy and Terms & Conditions. 18+ only.